Unified Content Center Reporting: Spectrum

Title: Unified Content Center Reporting: Spectrum Category: Business Services Clicks: 0 Listing added: Apr 29, 2011 PageRank: 3/10

Unified Contact Center Reporting consists of capturing data from the multi-channel ACD as well as other data sources such as CRM, WFM, help desk ticketing or your own in-house database and creating unified reports. Reports are available on LCD screens, dashboards, web based reports, wallboards, more

Quick links:

Call Center Solutions  Call Center Reporting Software  Real-Time Software / Display Solutions